GENERAL QUESTIONS
Q: How can I contact CoutureCraze.store customer support?
A: To reach our dedicated customer support team at CoutureCraze.store, visit the “Contact Us” section on our website or email us at support@couturecraze.store. We’re here to assist you promptly.
ORDERING AND SHIPPING
Q: How do I place an order on CoutureCraze.store?
A: Ordering from CoutureCraze.store is easy! Simply browse our online store, select your desired track suits, and click “Add to Cart.” Follow the checkout process, providing your shipping and payment details to securely complete your purchase.
Q: Can I track my order?
A: Yes, you can track the status of your shipment using the provided tracking number through the respective shipping carrier’s website.
Q: What methods of payment do you accept?
A: We accept the following credit and debit cards:
- American Express
- Diners Club
- Discover
- Mastercard
- Visa
Q: Can I change or cancel my order after it’s been placed?
A: Once an order is confirmed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase. If you have concerns, contact our customer support as soon as possible for assistance.
REFUND AND RETURNS
Q: What is CoutureCraze.store’s return policy?
A: We offer a hassle-free return policy. If you’re not satisfied with your purchase, please visit our Refund and Return Policy page for details or contact us directly for assistance.
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer support team through the “Contact Us” page or email us at support@couturecraze.store.